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Service and Repair Program
Couvrette  offers repair service for all of its ATM kiosks and surrounds as well as some third party manufactured ATM kiosks, such as Dallman products. Couvrette personnel are trained to perform ATM service calls with a minimum of site disruption or downtime. Our services include repairing damage caused by weather, wind, impact with cars, or attempted theft. We will repair or replace faulty internal glide or turn mechanisms, faulty door locks, failed lighting, and damaged signage. Compared to the cost of replacing an ATM kiosk or canopy, Couvrette's repair service offers a cost-effective solution for maintaining your ATM installation as its initially deployed condition.

Couvrette also offers complete maintenance programs to service our products as well as those of our competitors. Our field service technicians will visit your installation as frequently as needed, be it once a year, twice a year or more often. We photograph the kiosk after each service visit and keep the photos on file for an up-to-date status record. Each kiosk is tagged at the time of service indicating date and name of service provider.

Dedicated to quality, Couvrette offers complete turnkey service and provides solutions for site planning, site construction, design, manufacturing, delivery, installation, service, and maintenance.

Our maintenance service includes:

  • Clean the Exterior of the Kiosk
  • Remove All Rubbish from Inside the Kiosk
  • Clean and Lubricate Roller Bearings or Glide Bearings
  • Check Dry Pack and Replace as Necessary
  • Check AC/Heat Unit for Proper Operation and Clean
  • Check Thermostat for Proper Operation
  • Check Cold Weather Kit
  • Check Weatherstripping and Replace as Necessary
  • Clean ATM Exterior Fascia
  • Complete Kiosk Site Checklist and Photograph Serviced Kiosk
  • For kiosks with canopies, the following operations will also be performed:
     
  • Check caulking between canopy and building.
  • Check operation of photo-cell and all lights and replace bulbs as necessary.
  • Clean sign faces.
  • Check drain operation; clean and clear as required.
  • Roof repair as necessary; wash and wax canopy.
         
Damaged Canopy and Damaged ATM Kiosk Door
   
Damaged Canopy and Down Lighting with Old Bank Branding (Left) and Repaired Canopy and Down Lighting with New Bank Branding (Right)
 
Site Construction and Planning Delivery and Installation

Couvrette Building Systems

Headquarters
565 Electric Road
Salem, VA 24153
SERVICE (800) 800-2608
TEL (540) 375-2608
FAX (540) 375-2638
EMAIL products@couvrette.com California Office
8665 Argent St. Suite D
Santee, CA 92071
SERVICE (800) 736-1114
TEL (619) 938-8000
FAX (619) 938-8001
© 2007 Couvrette Building Systems. All Rights Reserved. Couvrette Building Systems reserves the right to change the products described on this web site without notice in the interest of product improvement. Privacy Policy